HW SOURCING
HW SOURCING

FAQ

Q
What services do you offer as a sourcing agency?

We provide product sourcing, factory audits, price negotiation, sample coordination, quality control, packaging design, warehousing, and shipping solutions — all in one place.

Q
What industries or product categories do you specialize in?

We specialize in New energy product, general merchandise, consumer electronics, textiles, fashion accessories, home goods, promotional items, and custom products. We also help clients source niche products on request.

Q
How do you ensure product quality?

We work only with verified factories and conduct on-site inspections and quality checks at every stage — from pre-production to final packaging — to ensure products meet your requirements.

Q
What's your fee or commission structure?

Our service fee usually ranges from 3% to 10% of the order value, depending on the order size, complexity, and required services. We offer transparent quotes with no hidden charges.

Q
Can you help with shipping and logistics?

Yes. We handle all logistics, including air and sea freight, customs clearance, warehousing, and last-mile delivery. We can also help consolidate goods from multiple suppliers.

Q
What's the typical sourcing process?

The process includes inquiry, supplier matching, sample confirmation, order placement, production follow-up, quality inspection, and shipping. We keep you updated at every step.

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